Privacy Policy

PRIVACY AND DATA PROTECTION POLICY

RESPONSIBLE: Inversiones Esnulaso, S.L. / CIF B-54753587 / CV-Mm-1673-A.

CONTACT: Polígono 1, 20 El Altet 03195 SPAIN, info@mundopleno.com / http://www.mundopleno.com/

PURPOSES: Website Consultations: Response to queries received through the electronic form on the website.

LEGITIMACY: Website Consultations: Explicit consent of the interested party.

CONSERVATION: Website Consultations: For a period of 1 year from the last confirmation of interest.

RECIPIENTS: We do not transfer your data to third parties.

INTERNATIONAL TRANSFERS: We do not make international transfers of your data.

PROVENANCE: Website Consultations and Web Contacts: The data subject himself or his legal representative.

RIGHTS: You have the right to access your data, rectify it, delete it, limit or oppose its processing, to its portability, to withdraw your consent and to file claims before the Control Authority (Spanish Data Protection Agency).

DETAILS OF OUR PRIVACY POLICY

GENERAL INFORMATION

The purpose of this “Privacy and Data Protection Policy” is to provide conditions governing the collection and processing of your personal data by our entity or corporate group to ensure the fundamental rights, honor and freedoms, all in compliance with current regulations governing the Protection of Personal Data according to the European Union and the Spanish Member State. In accordance with these regulations, we need to have your authorization and consent for the collection and processing of your personal data, so that below, we indicate all the details of interest to you regarding how we perform these processes, for what purposes, that other entities may have access to your data and what your rights are. For all of the above, once you have reviewed and read our Data Protection Policy, it is essential that you accept it as proof of your agreement and consent.

PERSON IN CHARGE OF THE TREATMENT

Who collects and processes your data?

The Data Controller is the natural or legal person, of a public or private nature, or administrative body, which alone or jointly with others determines the purposes and means of the processing of personal data; in the event that the purposes and means of the processing are determined by the law of the European Union or the Spanish Member State. In this case, our identification data as data controller are the following:

Inversiones Esnulaso, S.L. / CIF B-54753587 / CV-Mm-1673-A.

How can you contact us?

Address of our offices: Polígono 1, 20, El Altet 03195 SPAIN, EMAIL: info@mundopleno.com.

Postal address: Polígono 1, 20 EL Altet 03195 SPAIN.

SECURITY MEASURES

What do we do to ensure the privacy of your data?

Our entity or g, corporate pupo adopts the necessary organizational and technical measures to ensure the security and privacy of your data, avoid its alteration, loss, treatment or unauthorized access, depending on the state of technology, the nature of the data stored and the risks to which they are exposed.

Among others, the following measures stand out:

Ensure the permanent confidentiality, integrity, availability and resilience of processing systems and services.

Restore availability and access to personal data quickly in the event of a physical or technical incident.

Verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organizational measures implemented to ensure the security of the processing.

Pseudonymize and encrypt personal data in case of sensitive data.

PURPOSE OF PROCESSING

Why do we want to process your data?

We need your authorization and consent to collect and process your personal data, so below we detail the intended uses and purposes.

Website Consultations: Response to queries received through the electronic form on the website.

Traveler Registration Royal Decree 933/2021: To comply with legal obligations, including providing traveler information to the competent authorities for affected reservations, in compliance with Royal Decree 933/2021 on traveler registration, based on Article 6.1 c) of GDPR 2016/679.

How long do we keep your data?

We use your data for the time strictly necessary to fulfill the purposes indicated above. Unless there is a legal obligation or requirement, the expected retention periods are:

Website Consultations: For a period of 1 year from the last confirmation of interest.

LEGITIMACY OF THE TREATMENT

Why do we process your data?

The collection and processing of your data is always legitimized by one or more legal bases, which we detail below:

Website consultations: Explicit consent of the data subject.

RECIPIENTS OF YOUR DATA

To whom do we transfer your data within the European Union?

We do not transfer your data to third parties or entities, unless legally obliged to do so.

Do we make International Transfers of your data outside the European Union?

We do not make international transfers of your data.

ORIGIN AND TYPES OF DATA PROCESSED

Where did we obtain your data from?

Web contacts: The data subject himself/herself or his/her legal representative.

What types of your data have we collected and processed?

Purposes: Response to queries received through the electronic form on the website.

Web contacts: Identification data: Name and Surname. E-mail address. Telephone number.

RIGHTS OF THE INTERESTED PARTIES

What are your rights?

The current data protection regulations protect you in a series of rights in relation to the use we make of your data. Each and every one of your rights are unipersonal and non-transferable, that is to say, they can only be exercised by the owner of the data, after verifying his or her identity.

Below, we indicate which are the rights you have:

Request ACCESS to your personal data.

Request the RECTIFICATION of your data.

Request the DELETION or elimination of your data (right to be “forgotten”).

LIMIT or OPPOSE our use of your data.

Right to PORTABILITY of your data for cases of telecommunications or internet services.

Right to WITHDRAW your consent at any time.

Right to file a CLAIM on data protection matters before the Control Authority: Spanish Data Protection Agency.

How can you exercise your rights in relation to your data?

To exercise your rights of access, rectification, deletion, limitation or opposition, portability and withdrawal of your consent, you can do so as follows:

Website Consultations:

Responsible: Inversiones Esnulaso, S.L.

Address: Polígono 1, 20 El Altet 03195 SPAIN.

How can you file a claim?

In addition to the rights you have, if you believe that your data is not being collected or processed in accordance with current Data Protection regulations, you may file a complaint with the Control Authority, whose contact details we indicate below:

Spanish Data Protection Agency

C/. Jorge Juan, 6. 28001, Madrid (Madrid), Spain.

Email: info@agpd.es - Telephone: 912663517

Web: https://www.agpd.es

CONSENT AND ACCEPTANCE

Acceptance of this document indicates that you understand, accept all the clauses of our privacy policy and therefore authorize the collection and processing of your personal data under these terms. This acceptance is done by activating the “Read and Accept” checkbox of our Privacy Policy.

March 2025

Cookies Policy

COOKIES POLICY

In compliance with the provisions of Law 34/2002 of July 11, 2002, of Services of the Information Society and Electronic Commerce (LSSICE), we inform you of the following legal aspects:

OWNERSHIP OF THE WEBSITE

Responsible: Inversiones Esnulaso, S.L. / CIF B-54753587 / CV-Mm-1673-A.

Address: Polígono 1, 20. El Altet 03195 SPAIN.

Contact: Email: info@mundopleno.com.

PURPOSES OF TREATMENT

The passenger gives his consent to store the and other tracking techniques to improve your browsing experience on our website, to show you personalized content and appropriate ads, to analyze traffic on our website and to understand where our visitors come from.

TARGETS and TERM

The data obtained are used exclusively for internal use by Mundo Pleno and kept for a maximum duration of 1 year.

The passenger has the right to request from the data controller access to personal data relating to the data subject, and its rectification or erasure, or the limitation of its processing, or to object to the processing, as well as the right to data portability; the existence of the right to withdraw consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. As well as the right to lodge a complaint with a supervisory authority.

Registration data:

Activity: TRAVEL AGENCY.

INFORMATION AND TERMINOLOGIES

Cookies are small files that websites, online stores, intranets, online platforms or similar, store in the browser of the user who visits them and are necessary to provide web browsing countless advantages in the provision of interactive services.

The following information on the possible types of cookies helps to better understand the functions they make possible:

Session cookies:

These are temporary cookies that remain in the cookie space of your computer until you close the browser, so none is recorded on the user's disk. The information obtained through these cookies is used to make possible the operational management with one of the users who are simultaneously accessing the web.

Persistent cookies:

These are cookies that remain stored in the cookie space of your computer once the browser is closed, and that will return to consult that web page the next time you access it to remember information that facilitates navigation (directly access the service without having to make the login process) or the provision of a commercial service (offer those products or services related to previous visits).

Cookies exchanged when browsing a web page can be:

First-party or own cookies: These are cookies generated by the web page being visited.

Third-party cookies: These are cookies that are received when browsing that website, but have been generated by a third party service that is hosted on it. An example may be the cookie used by an advertisement or advertising banner that is on the web page you are visiting. Another may be the cookie used by a web beacon hired by the web page we visit.

Cookies can be used for:

Technical purposes: these are also called “strictly necessary”. They allow the user to navigate through a website, platform or application and the use of the different options or services that exist in it as, for example, control traffic and data communication, identify the session, access parts of restricted access, remember the elements that make up an order, make the buying process of an order, make the application for registration or participation in an event, use security features while browsing, store content for broadcast video or sound or share content via social networks.

Personalization: They make it possible for each user to configure aspects such as the language in which they wish to view the web page, display formats, etc.

Analysis or performance: They allow us to measure the number of visits and navigation criteria of different areas of the website, application or platform and allow us to develop profiles of user navigation of these sites, applications and platforms, in order to make improvements based on the analysis of the data collected from the use made by users of the service.

Advertising: They allow us to implement efficiency parameters in the advertising offered on the web pages.

Behavioral advertising: These allow the implementation of efficiency parameters in the advertising offered on the web pages, based on information about the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on the same.

THIRD PARTY SERVICES

Additionally, Mundo Pleno is present in portals and third-party services for which, if you want to know the conditions of privacy and use of cookies, you should consult the policies provided by them:

Facebook: https://es-es.facebook.com/help/cookies

Twitter: https://twitter.com/privacy

YouTube: https://www.google.es/intl/es/policies/technologies/cookies/

LinkedIn: http://www.linkedin.com/legal/privacy-policy

Google+: https://www.google.es/intl/es/policies/technologies/cookies/

Instagram: https://www.facebook.com/policies/cookies/

ACCEPTANCE OF THE COOKIE POLICY

Mundo Pleno displays information about its Cookie Policy at the bottom of any page of the website with each login in order to make you consent.

Faced with this information in possible to carry out the following actions:

Accept cookies: This warning will no longer be displayed when accessing any page of the portal during the current session.

Modify the settings: You can get more information about cookies, know the Cookies Policy of Mundo Pleno and modify the settings of your browser to restrict or block Mundo Pleno cookies at any time. In the case of restricting or blocking cookies you can see educidas functionality of the Web.

Continue browsing or move along the scroll bar: In which case we consider that you accept its use.

HOW TO MODIFY YOUR COOKIE SETTINGS

You can restrict, block or delete cookies from Mundo Pleno or any other website, using your browser. In each browser the operation is different, the “Help” function will show you how to do it:

Internet Explorer: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies#ie=

FireFox: https://support.mozilla.org/es/kb/Borrar%20cookies

Chrome: support.google.com/chrome/answer/95647?hl=“en”

Safari: www.apple.com/es/privacy/use-of-cookies/

In addition, you can also manage the cookie store in your browser through tools such as the following:

Ghostery: www.ghostery.com/

Your online choices: www.youronlinechoices.com/es/